A CURE FOR THE COMMON APPOINTMENT REMINDER.

Since “I forgot” is the #1 reason patients no-show, you need a simple, robust solution for appointment reminders. One that’s automated and integrated. One that’s shockingly easy to use and maintain. One that ensures more patients walk through your doors, on time, ready to be seen. That’s what you get with Appointment Reminders from Zenig.

CONFIRM APPOINTMENTS. THE EASIER WAY.

  • Customize and connect. Time of day, number of days before an appointment, etc. You choose the frequency and timing of your reminders and Zenig handles the rest.
  • Integrate in a snap.  Our service integrates seamlessly with Kiosk or Patient Flow by Zenig, or as a standalone option with the system you already have in place.
  • From one place, in real time. From a centralized digital dashboard, you can manage all responses, set up new accounts, and keep tabs on your entire practice schedule, large or small, 24/7/365.
  • Three choices, infinitely simple. Confirm. Cancel. Reschedule. We make the choice easy for your patient. And once they respond, you’ll be alerted immediately.

YOUR PATIENTS. THEIR PREFERENCE.

CALL

  • Highest quality text-to-speech synthesis in 26 languages using Amazon Polly
  • Choose from 40+ male and female voices including children
  • Support for touch tone (DTMF)
  • Support for speech recognition (IVR) in 119 languages and dialects
  • Able to transfer to another phone (e.g. transfer to a call center to reschedule)
  • Customizable menu structure
  • Personalized messages that can be driven off various fields including data from an EHR (e.g.directions, procedure, financial, etc.)

TEXT

  • Customizable menu structure
  • Menu options are typically numbers or single words for easy reply
  • Personalized messages that can be driven off various fields including data from an EHR (e.g. directions, procedure, financial, etc.)

EMAIL

  • Fully branded with logo and colors
  • Complete control of e-mail template
  • Specify from and reply-to addresses
  • Know when patients view reminders through open detection
  • Include an iCal attachment for easy entry into calendar applications
  • Customizable landing pages depending on response
  • Personalized messages that can be driven off various fields including data from an EHR (e.g. directions, procedure, financial, etc.)

TRY our APPOINTMENT REMINDERS today!

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HOSPITALS

Our hospital solutions are enterprise-ready. We offer on premise and cloud-based solutions, depending on your IT requirements. We fully integrate with most popular medical record software and are fully HIPAA compliant.

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OUTPATIENT CENTERS

Urgent care, ambulatory, surgical, and regional ER centers can utilize our convenient Kiosk and Patient Flow software to keep patients coming back for an excellent experience with your facility.

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PHYSICIAN PRACTICES

All the benefits of a large IT department can be yours with Zenig’s solution on a low-cost monthly basis. With our cloud-based hosted solution, you can go live, start running reports, and delivering positive patient experiences on day one.

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