Communication is important to all patients. They have busy lives and are being pulled in multiple directions. Remembering when their healthcare appointment is most likely isn’t at the top of their list of priorities, but it should be. If they made an appointment a few weeks out, a friendly reminder is beneficial and welcomed.
Reminding patients should be unique and personalized. It should provide a sense that your’e ready and anticipating them. Technology provides many avenues of communication and using the technology the patient is most comfortable with will have the best outcome. Phone calls, SMS and e-mails are all popular methods of communication.
We’ve taken our patient focused philosophy, our robust and easy to use platform, and built a seamless appointment reminder solution that has all the features to ensure your patients arrive on-time, at the right location and prepared. The technology incorporated will provide the best experience for your patients. For example, our phone calls utilize voices perfected by the latest technology of deep machine learning to sound indistinguishable from a real voice.
Most importantly, our solution integrates with the patient’s busy lives and provides key information at the optimal timeframe. Better communication will result in lower no-shows and improve the connection with the patient, which can have a significant impact to your organization. Learn more about our Appointment Reminder Solution.